C-19 SAFE
IN OUR PUBS, INNS & HOTELS PLEASE

Keep Your Distance and stick to the 1 metre rule
Sanitise your hands on entry, and throughout your visit as much as you like
Don't stand around the bar or move around the premises, other than to use the toilet facilities
Don't enter if you feel unwell or if you are displaying symptoms of covid-19

HOW THINGS WORK

Take note of signs - we must ensure everyone sticks to the rules and stays safe
For now, we are operating all-seated venues
You will be shown to your table by a team member
All food and drink orders plus payment will be taken at your table
Please do not move furniture
As a precaution contactless and card payments are preferred to cash
Please return directly to your table after using toilet
Please keep your children supervised at your table
We’re here to help - ask if you need any guidance
We respectfully ask that you stick to our rules for your own safety and that of other guests and our staff. Failing to follow our rules may result in being asked to leave the premises

WHAT WE’RE DOING

Our teams are trained in operating procedures for this premises and have received specific safety guidance and social distancing training regarding COVID-19
Each team member is temperature checked at the start of their shift
All our tables, handles, payments machines and surfaces are regularly sanitised
Glassware, crockery, and cutlery is all washed at 60+C to ensure cleanliness
Each team member completed a daily health assessment questionnaire to confirm they are fit to work
Menu, napkins and condiments are all disposable and discarded after every use

IF YOU ARE STAYING WITH US

Check-in as normal whilst observing social distancing, we’ll advise of any special instructions when you check in
We encourage contactless payment throughout your visit
Restaurant rules (as above) will apply, except for breakfast which we will serve to your room

WHAT WE’RE DOING

We’re taking all necessary precautions to ensure you have a safe and happy experience
All government guidelines will be followed, and we've introduced C-19 safe procedures in every department
If your rate includes breakfast it will be delivered in-room or as a takeaway option
Bedroom cleaning will include sanitising key touch points such as door handles and remote controls - housekeeping will also wear PPE
Only cleaning bedrooms when there are no guests present
We will clean and sanitise all public and staff areas throughout the day
Reducing and changing some services and amenities, these will be temporary.


While JW Lees have completed a full risk assessment and implemented the required policies and procedures in order to comply with government guidance to mitigate the risks of Covid-19, we cannot completely eliminate all risk and therefore will not be held responsible for any contraction or outbreak of Covid-19 at this premises